Introduction
Vastra is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website. By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information:
- Account Information: When you create an account, we collect your name, email address, phone number, shipping address, and billing address.
- Order Details: We collect information about your purchases, including product details, order history, and payment information.
- Customer Support Interactions: We may collect information about your interactions with our customer support team, such as inquiries, complaints, or feedback.
- Usage Data:
- Website Activity: We collect information about your interactions with our website, such as pages visited, time spent on the site, and clicks.
- Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences.
How We Use Your Information
To Provide Our Services: We use your information to process your orders, respond to your inquiries, provide customer support, and personalize your experience.
To Improve Our Services: We use your information to analyze customer behavior, identify trends, and improve our website, mobile apps, and products.
For Internal Marketing: We may use your information to send you personalized offers and recommendations based on your preferences and purchase history.
We do not share your personal information with any third-party for marketing purposes.
To Comply with Legal Requirements: We may use your information to comply with applicable laws and regulations, such as tax laws and consumer protection laws.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Who we share your data with
Third-Party Service Providers: We may share your information with third-party service providers who help us
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
What rights you have over your data
- Access
your personal information. - Rectify inaccurate or incomplete information.
- Update your Information with your accessibility.
- Cancel your your order at anytime.
Update
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes.